What is your Minimum Order Quantity (MOQ)?
Normally our MOQ is 1 unit per model, making it accessible for both small and large scale requirements.
Do you provide samples for testing?
Yes, we can offer one or two samples for clients to test. While we require an upfront fee, the sample cost will be refunded once a formal order is placed.
What is the estimated delivery time?
Express delivery takes 3-7 days, air freight takes 3-10 days, and sea freight typically takes 15-35 days depending on your location.
How do you ensure product quality?
We test prototype samples before development, conduct multiple process inspections during mass production, and perform a final inspection on every product before shipment.
What are your payment terms?
Our standard terms are 30%-50% T/T in advance, with the balance of 50%-70% T/T. Other payment terms are also negotiable.
What is the warranty period for your tools?
We provide a one-year warranty period for our products to ensure your peace of mind and satisfaction.
