Frequently Asked Questions
What payment methods are supported?
We support Alipay, West Union, TT, and all major credit cards through the secure ESCROW processor.
How long do I have to pay for my order?
Payment should be completed within 3 days of the order to ensure timely processing.
Do you provide international shipping?
Yes, we provide worldwide shipping, with the exception of specific restricted countries and APO/FPO locations.
Can I change my shipping address after ordering?
We only ship to confirmed order addresses. It is vital that your order address matches your intended shipping address at the time of purchase.
How long does shipping usually take?
Transit times depend on the carrier and exclude weekends/holidays. Please allow extra time during holiday seasons.
What should I do if my package hasn't arrived in 60 days?
If your shipment has not arrived within 60 days of payment, please contact support to track and resolve the delivery status.